
Water Damage Restoration in Orem
The washer hose split halfway through the spin cycle, the water ran through the laundry room floor, and now it is dripping from the basement family room ceiling. Turn off the water at the main or the washer valves, stay clear of the wet light fixtures, and call 435-292-8802. We answer water and flood emergencies in Orem 24/7.
Seventies ramblers and nineties two-stories
Water damage restoration in Orem means stopping the water, extracting it, drying the house to measured readings, and rebuilding what had to come out. Frame Restoration Utah answers water and flood emergencies in Orem 24/7, and as a licensed roofer it can take a roof leak and the damage below it under one scope.
At a glance: water damage in Orem
- Emergency line
- 24/7 for water and flood emergencies: 435-292-8802
- Office hours
- Roofing, inspections, and estimates: Mon–Fri 8am–7pm, Sat 8am–6pm, Sun closed
- What we do
- Extraction, moisture mapping, structural drying, removal of wet materials, and the rebuild, including the roof leak if that is the source
- Coverage
- Orem is served from our Salt Lake City service-area profile, which covers the Wasatch Front, including the Utah County valley floor. We come to you.
- Credentials
- IICRC-certified restoration team. Licensed Utah contractor (DOPL #14256097-5501).
- Not covered
- Sewage backups. We will point you to a specialist.
Orem’s housing came in two big waves. Census ACS 2020–2024 estimates count about one in five Orem homes as built in the 1970s and another one in five in the 1990s, with a median year built of 1989. The seventies homes lean toward ramblers and split-levels; the nineties homes lean toward two-story plans with a main-floor laundry and a basement that was finished later.
About four in ten occupied Orem homes are rented, per the same estimates, a share shaped in part by Utah Valley University. So the person calling might be the owner, a tenant in a basement unit, or a landlord who lives across town, and the scope is written so each of them can follow it.
The usual suspects in an Orem home
Orem water damage tends to start in one of four places.
Laundry and appliances
Washer hoses, dishwasher lines, and refrigerator supply lines, often on a main floor above finished space.
Water heaters
Basement tanks that rust through next to a family room or bedroom.
Frozen pipes and sprinkler lines
Exterior-wall plumbing and sprinkler lines near the foundation that split in a hard freeze.
Roof leaks
Ceiling water after wind or hail, with the roof repair on the same scope.
From the phone call to the finished room
Every Orem water job follows the same four stages, though no two take the same amount of time.
-
1. Hour one
Water confirmed off, electrical hazards checked, and wet rooms photographed. Extraction starts in the lowest wet room, because that is where the water is collecting.
-
2. Day one
A moisture meter traces the path from the source down through the floor system and into the basement, with each reading marked. Wet pad, swollen baseboard, and drywall that wicked water are removed at measured lines, and the subfloor under a main-floor laundry is checked from below.
-
3. Drying
Dehumidifiers and air movers run on both floors if the water crossed between them. Return visits read the same marked points until the numbers say dry.
-
4. Rebuild
Subfloor and underlayment if needed, then drywall, insulation, trim, flooring, and paint, in a written rebuild scope kept separate from the emergency work.
What happens when water runs from an Orem main floor to the basement?
In an Orem two-story with a main-floor laundry, a failed washer hose does not stay in the laundry room. The water soaks the subfloor, runs along the joists, and comes out through the basement ceiling, sometimes a room or two away from the source. Water damage restoration in Orem in that case means checking both floors and the space between them, not just the carpet that looks wet.
That is why the first-day readings follow the water’s path from top to bottom. Where the subfloor or the basement ceiling is wet, it is opened or dried in place based on the readings, and each decision is photographed.
Bench lots and spring runoff
Much of east Orem sits on benches below Mount Timpanogos, which are old Lake Bonneville shorelines, and the Provo River comes out of Provo Canyon between Orem and Provo. On sloped bench lots, snowmelt and summer storms run toward foundations and window wells, and a sprinkler line that was not drained before a hard freeze can split right next to the house.
If you live near the river or on a steep lot, look the address up on the FEMA Flood Map Service Center. For water damage restoration in Orem where the water came in from outside, see flooded basement cleanup.
Before you call, and while you wait
Shut off the water at the main valve or at the failed fixture, then call 435-292-8802; Orem water and flood emergencies are answered 24/7. Keep everyone out of rooms where water is near outlets, light fixtures, or the electrical panel.
Take photos before moving anything, note when it started, and move electronics and paperwork out of the wet area. If you rent, tell the owner or property manager as soon as the water is off.
The roof and the room, together
If the water came through the roof, Frame Restoration Utah can repair the roof leak and restore the interior in Orem under one scope, because we are a licensed roofing contractor as well as a restoration company. One set of photos and readings covers both.
What sets the scope of an Orem water job
Orem water damage is scoped from the readings, so there is no price list here. These are the factors, and what gets written down for each.
| Factor | Why it matters | What we document |
|---|---|---|
| Source and category | Supply-line water, appliance gray water, and outside water each need a different approach. | Source, category, and when it started. |
| Floors affected | Water that crosses from a main floor into a basement means two levels to map and dry. | A moisture map of each level. |
| Subfloor and ceilings | Wet subfloor or basement ceiling drywall may need to come out. | Readings at each opening and photos of what was removed. |
| Time it ran | The longer the leak ran, the farther it traveled. | Start time, discovery time, and first-day readings. |
| Drying | Dense materials and below-grade rooms dry slower. | Readings at marked points on every visit. |
| Rebuild | Repairs are written separately from the emergency work. | A rebuild scope kept apart from mitigation. |
A short checklist for Orem owners and renters
Do these while you wait, if it is safe.
- Water off at the main or the fixture.
- Photos of each wet room, upstairs and down.
- The time the leak started or was found.
- Electronics and paperwork out of the wet area.
- Everyone away from wet outlets, fixtures, and the panel.
- The owner told, if you rent, and insurance details handy.
Your copy of the record
Every Orem water damage job comes with photos, moisture readings, and a written scope that keeps the emergency mitigation separate from the permanent repairs, so you can share it with your insurer. Coverage decisions stay between you and your insurance company; we document and restore, we do not adjust claims. If water sat long enough for mold to start, see mold remediation.
Our roof work closest to Orem
We do not have Utah County project photos to publish yet. These are roof projects in South Jordan and Salt Lake City, captioned with their true location.
Related pages
Orem Roofing
Roof replacement and the full Orem FAQ →
Water Damage Restoration in Utah
How extraction, drying, and documentation work statewide →
Flooded Basement Cleanup
Snowmelt and storm water in Utah basements →
Provo Water Damage
Basement units, school breaks, and leaks between two households →
Orem water damage questions
Public sources behind this Orem page
Housing data, permits, geology, flood mapping, mold guidance, and licensing.
Nearby water damage and roofing pages
Water dripping from the ceiling?
Water and flood emergencies in Orem are answered 24/7.
Call 435-292-8802 Contact Options